Terms and Conditions
Product Application and Installation
Riffraff Diesel Inc® will not be held responsible for products that are ordered, installed, or received incorrectly. It is the end purchaser/users/installers responsibility to check the parts ordered, cross-reference packing slip to received items and for the fitment to the vehicle they are installing it on. Loss or damage resulting from incorrect installation, or incorrect part being installed is the sole responsibility of the user. Riffraff Diesel Inc.® disclaims all implied or expressed responsibility and makes no guarantee of fitness for a specified application.
Core Return Policy
All core return instruction forms are on the product page where it was purchased. Reference the Core Return Form in the product description for info. All core returns shipping charges are the customer's responsibility unless otherwise stated on the product page or a return label provided. Core returns past the stated time limit are a case by case approval and are only eligible for Store Credit. Store Credit is valid for 6 months from time of account assignment.
Pricing Terms and Conditions
All transactions are in USD Currency. Pricing is subject to change without notice and pricing/availability is confirmed once order is placed. By completing and submitting the electronic order form (or proceeding through the 'checkout process') you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order.
Warranty
It is the sole responsibility of the purchaser, installer, and end user to verify the accuracy, compatibility, and suitability of all products before installation. Riffraff Diesel Inc.® makes no representation or warranty that any product is suitable for a particular vehicle, application, or intended use.
EXCEPT AS EXPRESSLY PROVIDED BY THE PRODUCT MANUFACTURER, RIFFRAFF DIESEL INC.® HEREBY DISCLAIMS ALL IMPLIED AND EXPRESS WARRANTIES OF ALL PRODUCTS, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY THE LAW. ANY PRODUCT THAT IS TO BE CONSIDERED FOR A MANUFACTURER WARRANTY OUTSIDE OF RIFFRAFF DIESEL INC.® MUST BE RECEIVED BEFORE ANY REPLACEMENT MERCHANDISE IS SHIPPED OUT. ITEMS FOR WARRANTY MUST BE RETURNED IN AN OEM / FACTORY PACKAGING AS REQUIRED BY THE MANUFACTURER. Shipping, both original and replacement cost, is not covered by Riffraff Diesel and is the responsibility of the receiving customer. Riffraff Diesel® Inc. does not offer refunds on services provided for items such as T500, TS Chips, Custom Tunes, etc.; manufacturer warranty is offered on services provided. Items returned for warranty consideration MUST include the Warranty Form in the box. Items received without sufficient identifying information may be held for 14 days while reasonable efforts are made to identify the sender. Unidentified items not claimed within 30 days may be discarded or otherwise disposed of.
Extend Warranty Coverage
We offer a 3rd Party warranty service, Extend, though our website. This service is not supported or administrated by Riffraff Diesel® in any way, and is only offered as a courtesy to our customers. Riffraff Diesel Inc.® is not responsible for any warranty cost or decision that Extend makes as it is a private agreement between Extend Purchase Protection and the warranty purchaser. Riffraff Diesel Inc.® HEREBY DISCLAIMS ALL IMPLIED AND EXPRESSED RESPONSIBILITY FOR WARRANTY PRODUCT PURCHASE AND CUSTOMER USES AT OWN RISK.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIFFRAFF DIESEL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF VEHICLE USE, TOWING EXPENSES, LABOR COSTS, OR DIMINUTION IN VALUE ARISING FROM THE PURCHASE, INSTALLATION, USE, OR FAILURE OF ANY PRODUCT. Riffraff Diesel is not responsible for labor costs, diagnostic costs, rental vehicle expenses, towing charges, downtime, or other incidental expenses associated with the installation, removal, diagnosis, replacement, or warranty evaluation of any product.
Governing Laws and Exclusive Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of laws principles. Any legal action or proceeding arising out of or relating to this Agreement, except those subject to arbitration as provided below, shall be brought exclusively in the state courts of Oregon located in Jackson County or the U.S. District Court for the District of Oregon in Portland. The parties irrevocably consent to the personal jurisdiction and venue of these courts and waive any objection to such venue as inconvenient.
Arbitration
Any dispute, controversy, or claim arising out of or relating to this Agreement, including its breach, termination, or validity, shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules where applicable, or the Commercial Arbitration Rules where the dispute is not a consumer dispute.. The arbitration shall take place in Medford, Oregon, before a single neutral arbitrator, experienced in commercial arbitration. The arbitrator’s award shall be final and binding, and judgement on the award may be entered into any court of competent jurisdiction. The parties shall share the costs of the arbitration equally, unless the arbitrator awards otherwise. This clause does not preclude seeking interim equitable relief in a court specified in the Exclusive Jurisdiction Clause to preserve the status quo pending arbitration. Claims may only be brought in an individual capacity and not as a plaintiff or class member in any purported class, collective, representative, or consolidated proceeding.
Chargeback Details
By proceeding through checkout you are agreeing to all Terms and Conditions set forth on this page, your IP address is logged, and a copy of this agreement will be provided to your card company if you initiate a chargeback. Fraudulent or unsupported chargebacks may be disputed through the card issuer, referred to legal counsel, submitted to collections, or pursued through any other remedies available under applicable law. Riffraff Diesel® reserves the right to refuse, cancel, limit, or verify any order at its sole discretion, including orders suspected of fraud, abuse, pricing errors, or violations of these Terms and Conditions.
Virtual Patent Marking
The following Riffraff Diesel©, Inc. products are protected by patents in the U.S. and elsewhere. This website is provided to satisfy the virtual patent marking provisions of various jurisdictions including Section 16 of the America Invents Act. Multiple additional patents may be pending in the U.S. and elsewhere.
Riffraff Diesel Inc. - Injector Cup Tool Set - U.S. Patent No. 9,751,167
Riffraff Diesel Inc. - High Pressure Oil Pump - U.S. Patent No. 10,718,320, Multiple Patents Pending
Riffraff Diesel Inc. - Switch Flush Mount - U.S. Patent No. D945380
Riffraff Diesel Inc. - Stainless Steel Injector Cup - U.S. Patent No. 29782462, Multiple Patents Pending
Riffraff Diesel Inc. - HPOP Reservoir Spacer - U.S. Patent No. D1082856, Multiple Patents Pending
Riffraff Diesel Inc. - Valve Spring Compressor Tool - U.S. Patent No.D1095185, Multiple Patents Pending
Agreement Acceptance
By using this website or making a phone order with www.riffraffdiesel.com, You and/or the entity you are acting on behalf of, are accepting the these terms and conditions (“Agreement”) upon checkout and/or upon website usage and you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. This Agreement is non-negotiable and is legally binding between you and Riffraff Diesel Inc. If You do not agree with this Agreement, do not complete the checkout process and call us with any questions/concerns.
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