Privacy Policy

Riffraff Diesel, Inc. (“Riffraff Diesel,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit riffraffdiesel.com, place an order, create an account, contact us, or otherwise interact with us.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

1 - Information We Collect

1.1 Information You Provide Directly

When you place an order, create an account, contact us, submit a return request, or sign up for communications, we may collect information such as:

    • Name
    • Billing address
    • Shipping address
    • Email address
    • Phone number
    • Account username
    • Order history
    • Products purchased
    • Wish list or shopping cart information
    • Messages or inquiries you send to us

Payment information is entered during checkout and processed by our third-party payment processors. We do not store complete credit card numbers or security codes on our systems.

1.2 Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information about your device and browsing activity, including:

    • IP address
    • Browser type and version
    • Device type
    • Operating system
    • Pages visited
    • Products viewed
    • Links clicked
    • Time spent on the site
    • Referring website or search terms
    • General location derived from your IP address, such as city or region

This information may be collected through cookies, pixels, tags, beacons, analytics tools, and similar technologies.

1.3 Information from Third Parties

We may receive limited information from third parties that help us operate our business, such as payment processors, fraud prevention tools, shipping carriers, analytics providers, email service providers, customer support tools, and advertising platforms.

2 - How We Use Information

We use personal information for business purposes, including:

    • Processing and fulfilling orders
    • Sending order confirmations, shipping updates, and customer service messages
    • Managing customer accounts
    • Responding to customer inquiries
    • Processing returns, exchanges, warranty issues, or other support requests
    • Preventing fraud and protecting the security of our website
    • Improving our website, products, and customer experience
    • Sending marketing emails or promotional messages when permitted
    • Measuring the effectiveness of advertising and marketing campaigns
    • Complying with legal, tax, accounting, and regulatory obligations
    • Enforcing our policies, terms, and agreements

3 - How We Share Information

We do not sell personal information for money.

We may share personal information with third parties that help us operate our website and business, including:

    • E-commerce platform providers
    • Payment processors
    • Shipping carriers
    • Fraud prevention services
    • Email and marketing service providers
    • Customer support tools
    • Website analytics providers
    • Advertising and retargeting platforms
    • Professional advisors, such as legal, accounting, or compliance providers

These service providers are authorized to use personal information only as needed to provide services to us or as otherwise permitted by law.

We may also disclose information if required by law, court order, governmental request, or when we believe disclosure is necessary to protect our rights, investigate fraud, protect customers, or enforce our terms and policies.

4 - Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, improve performance, understand customer activity, and support advertising and marketing.

4.1 Types of Cookies and Tracking We Use

We may use the following types of cookies and tracking technologies:

    • Essential Cookies: Required for core website functions such as shopping cart operation, checkout, account login, security, and fraud prevention.
    • Performance and Analytics Cookies: Help us understand how visitors use the site, identify issues, monitor performance, and improve the customer experience.
    • Functionality Cookies: Remember preferences and settings to make the website easier to use.
    • Advertising and Marketing Cookies: Help measure advertising effectiveness, limit repetitive ads, and display content or ads that may be relevant to your interests.
    • Third-Party Service Cookies: Certain services integrated into our website, such as payment processors, live chat, analytics services, shipping tools, social media platforms, or advertising partners, may use cookies or similar technologies.

4.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block cookies, delete cookies, or receive a notice before cookies are placed.

Please note that disabling certain cookies may affect website functionality, including the shopping cart, checkout, account login, or other site features.

You may also use available opt-out tools provided by certain third parties, including:

    • Google Analytics opt-out tools
    • Browser privacy settings
    • Industry advertising opt-out tools
    • Global Privacy Control or similar browser-based privacy signals, where required by applicable law

5 - Marketing Communications

If you sign up for marketing emails or otherwise provide consent where required, we may send promotional emails, product announcements, or similar communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email. Transactional emails, such as order confirmations, shipping updates, customer service replies, or account notices, are not considered marketing emails and may still be sent when necessary.

6 - Your Privacy Choices

Depending on where you live, you may have certain privacy rights under applicable law. These may include the right to request access to personal information, correction of inaccurate information, deletion of certain information, or the ability to opt out of certain types of data sharing.

You may contact us to request access to, correction of, or deletion of personal information associated with your account or order history. We may need to verify your identity before processing certain requests.

We do not sell personal information for money. However, some advertising or analytics tools may be considered “sharing” or targeted advertising under certain state privacy laws. Where required by law, we will honor valid opt-out requests, including applicable browser-based Global Privacy Control signals.

To submit a privacy request, contact us through the Contact page of our website and include “Privacy Request” in the subject line, or mail your request to:

Riffraff Diesel, Inc.
Attn: Privacy
PO Box 416
Eagle Point, OR 97524

We will review and respond to privacy requests as required by applicable law.

7 - Data Retention

We retain personal information for as long as reasonably necessary to operate our business, provide services, fulfill orders, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Examples include:

    • Customer account and order records may be retained as needed for account history, customer service, tax, accounting, warranty, fraud prevention, and dispute resolution purposes.
    • Customer service communications may be retained for operational, support, and recordkeeping purposes.
    • Marketing records may be retained until you unsubscribe or request removal, unless longer retention is required or permitted by law.
    • Analytics and technical information may be retained according to the settings and retention practices of the applicable service providers.

When personal information is no longer needed, we may delete, anonymize, or securely retain it as required or permitted by law.

8 - Data Security

We use reasonable security measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These measures may include:

    • Secure website connections using encryption in transit
    • Payment processing through PCI-compliant third-party payment processors
    • Limited access to personal information by employees and service providers who need it to perform their duties
    • Platform security measures provided by our e-commerce platform and related service providers

No method of internet transmission or electronic storage is completely secure. While we work to protect personal information, we cannot guarantee absolute security.

9 - Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us through the Contact page of our website.

10 - Third-Party Links

Our website may contain links to third-party websites, including manufacturer websites, vendor websites, social media pages, or other external resources.

This Privacy Policy applies only to information collected through riffraffdiesel.com. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

11 - Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website features, service providers, legal requirements, or business operations.

When we update this policy, we will post the revised version on this page with a new effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Effective Date: June 25, 2026
Version: 1.4