Return Policy

Merchandise Return Policy
To ensure your satisfaction, we permit our customers to return items purchased from Riffraff Diesel Performance, subject to the limitations and procedures set forth below.

30 Day Return Period
You may return an item purchased from Riffraff Diesel Performance for any reason up to 30 days from the original Invoice date, provided that the item has not been installed and is in “brand-new” condition.

Return Merchandise Authorization
To return an item, you must first request a Return Merchandise Authorization (or “RMA”) number. To obtain an RMA number, please call (541) 879-1052, to speak with one of our Customer Service Representatives and provide them with the following information: original invoice number; part number; serial number (if applicable); quantity; reason for the return with as much detail as possible; and any other relevant information that will help us process the return with speed and accuracy. RMA numbers will only be issued to current customers.

Unauthorized Returns
Items returned to Riffraff Diesel Performance without a valid RMA number will not be processed. Riffraff Diesel Performance will not be responsible for unauthorized returns.

Restocking Fee
All returns will be subject to a 20% restocking fee.